FAQ'S
How do I contact you
All of our contact details are -HERE
How long does delivery take
All purchases will be shipped out within 72hrs of initial purchase. You have the option to use any of the following - Tracked 24 (1/2 working days from dispatch) Tracked 48 (2/3 working days from dispatch) Special (Next working day if ordered before 2PM
Shipping
If your item gets lost in transit or damaged during transit and you have NOT selected our recommended shipping method we are only able to refund you upto the amount standard shipping covers (£50 this is why we recommend using special for larger orders.)
Refunds/Returns
We offer exchanges or store credit within 14 days of purchase (WE DO NOT OFFER RETURNS/EXCHNAGES ON USED ITEMS) buyer must pay return postage(unless it was to a mistake on our end). The item must be returned in the exact condition it was originally sent in. If there is a problem with the item for whatever reason and you have to return it. A exchange/credit note will only be credited once we have received the item and checked it is in the original condition it was delivered in, if it is not we will not issue a refund! You will not be refunded your original postage cost unless you are returning the item due to a mistake on our end.
Selling to us
We buy used/new items, anything from Louis Vuitton to Air Max 95s, if you want to sell us a item just message us either on whatsapp or instagram (both can be found above)
Do you ship internationally
Yes, we ship worldwide, You will be asked to pay additional postage costs if you live outside of the UK which will be calculated at checkout.
Are all of your items authentic?
Yes, all of our items undergo a rigorous authentication process by our team of experts to ensure that all of our products are completely authentic
What shipping provider do you use
We use Royal Mail.
SPECIAL DELIVERY is a optional service that insures your item fully in the rare case it is damaged or lost in transit. SPECIAL DELIVERY costs £10.95, it is the quickest and most effective shipping option we offer.
TRACKED 24 is only £4.99, however it means your item/s will not be fully insured (you will only be insured upto £50) in the rare case the parcel gets lost in transit or is damaged.
TRACKED 48 is similar to TRACKED 24, being only £3.99, but again only insuring your item/s upto £50, in the rare case the parcel gets lost in transit or is damaged you are only eligible for a £50 refund.
WE RECOMMEND SELECTING SPECIAL DELIVERY FOR YOUR ORDER OVER £50 AS THIS MEANS YOU ARE FULLY COVERED IN A RARE CASE OF YOUR PARCEL BEING LOST OR DAMAGED IN TRANSIT.
AT WHAT AGE OF SHOES WOULD YOU SUGGEST IS TOO OLD TO WEAR?
We suggest that any trainers that are older than 7 years old are to be worn at your own risk, and if the item(s) become defected within your possession you will not be entitled to a refund.